If a code and the abbreviation PB are marked on the key, the keys were supplied together with a coded property card, as it is a protected key profile with controlled duplication, which is only possible at the Viro factory. In this case, the duplication request must be made by going to a Viro product dealer or an Authorized Service Centre and presenting an original key and the ownership card (or at least the property card if all the keys have been lost). The dealer or the Service Centre will pass the request to Viro who will make the duplications. If, however, the safe has an emergency key which does not show any markings and does not have an ownership card, you must contact our Technical Assistance at Freephone number 800136005 (calling from a landline) on the days and times indicated on the website.
It is indifferent, since the treatment which makes the lock resistant to corrosion (caused by atmospheric agents, humidity, etc.) is that of galvanizing, which is always present in Viro electric locks, even in those whose casing is subsequently painted.
The lock of the armoured cabinet item 4483.T is certified according to UNI EN 1300. The steels used for construction of the cases of all Viro cabinets meet the UNI EN 10130 standard (the steels used for the item 4483.T meet standard UNI EN 10139).
To determine the correct voltage necessary to power the electrical striker, it is necessary to contact a specialized electrician who, using a voltmeter, measures the voltage at the ends of the connection wires
It is necessary to consult the specific table called “Selection and installation of the cylinder" contained in the installation instructions supplied with the product, which can also be downloaded on the product web page.
As indicated in the installation instructions, the trapezoidal fixing base placed at the end of the arm in the "less force" position must be rotated, using the same fixing holes, following the instructions provided with the product, which can also be downloaded from the product web page.
Van Lock is generally applicable on the vast majority of transport vehicles, but the models are periodically renewed, depending on the innovations launched by the manufacturers. The Viro Technical Office regularly carries out compatibility checks, so, to know whether your new vehicle has already been checked, contact the Viro Technical Assistance at Freephone number 800136005 (calling from a landline) on the days and times indicated on the website.
If AA alkaline batteries are used, the duration of the batteries is approximately 6 months, considering a normal daily use of the device, which envisages keeping it off during movement and activated when the vehicle is parked.
Although there is no legal requirement, in order to offer a high level of service, Viro tends to guarantee the availability of spare parts relating to products for at least for 2 years after the products are no longer actually in production. To find out if a product is still in production, just check whether it is on the website.
It is not possible to replace the armoured lock cylinder for up and over doors item 8217 with a European profile cylinder, as the original one is an integrated armoured cylinder. If you want to have a European profile cylinder with locks for up and over doors, you must opt for the Viro series 1.8234 and 1.8252 multi-point armoured locks, which are compatible with most of the locks on the market.